Privacy Policy
At Workdistro, your data is part of how we deliver a service that actually works. Every piece of information we collect exists to make sure your experience is reliable, structured, and handled from start to finish — not left to chance.
When you use Workdistro, we collect information such as your name, phone number, email address, location, and details about the services you request. We also collect information related to how you use the platform, including communication, preferences, and transaction history. Payment information is processed securely through trusted providers and is never stored in a way that exposes sensitive details.
This information allows us to match you with the right professional, coordinate service delivery, manage scheduling, and ensure that every task is completed properly. It also helps us maintain accountability across the platform — from tracking job history to resolving issues when they arise. Without this structure, the service would fall back into the same uncertainty we are designed to eliminate.
We do not collect information we don't need, and we do not sell your personal data. Workdistro is not built on data exploitation — it is built on trust and reliability. Any data we collect is used strictly to improve the service, maintain quality, and support both clients and professionals on the platform.
Your information is stored securely, and access is limited to what is necessary to operate the service effectively. We use industry-standard safeguards to protect your data from unauthorised access, misuse, or loss. Where we work with third-party providers — such as payment processors or operational tools — they are carefully selected and only given access to what is required to perform their function.
We also use data to improve how Workdistro works over time. This includes understanding common service requests, improving matching accuracy, reducing delays, and identifying ways to make the overall experience smoother and more reliable. These improvements are always made with your privacy in mind.
You remain in control of your information. At any time, you can request to access your data, update your details, or delete your account. We believe transparency is part of trust, and you should always know what information is held and how it is used.
Workdistro is designed to take the stress out of home services — not introduce new concerns. That includes how your data is handled. Your home is handled. Your data is respected.
Terms of Service
Introduction
Workdistro is a managed home-services platform built to make everyday tasks reliable. By using this platform, you agree to how the service operates — from how requests are handled to how professionals are assigned and how issues are resolved. These terms exist to make sure the experience stays consistent, structured, and fair for everyone involved.
How Workdistro Works
Workdistro handles the full service process. When a request is made, we take responsibility for matching the right professional, setting the pricing, coordinating delivery, and stepping in if anything goes wrong. Pricing is fixed based on the service type. Clients are protected from open profiles or negotiate directly. The system is designed to remove that uncertainty and replace it with a managed, reliable process. Using Workdistro means agreeing to this structure — where the platform manages the outcome, not just the connection.
User Accounts
To use Workdistro, you may be required to create an account and provide accurate information. This includes your name, contact details, and any information needed to deliver services properly. You are responsible for maintaining the accuracy of your account and keeping your login details secure. Any activity carried out through your account is considered your responsibility. Workdistro reserves the right to suspend or remove accounts that misuse the platform or violate these terms.
Service Requests
When submitting a request, you are expected to provide clear and accurate details about the task. This helps us match the right professional and ensure the work is completed correctly. You are also responsible for ensuring that the environment is suitable for the service to be delivered. This includes providing access where necessary and communicating any specific requirements in advance. Workdistro may decline or adjust requests if the details provided are incomplete or fall outside the scope of supported services.
Professionals on the Platform
Professionals on Workdistro are verified service providers who operate within a structured system. They are expected to deliver services to a high standard, maintain professionalism, and follow platform guidelines at all times. Their performance is tracked through ratings, job history, and accountability measures. This ensures that every professional on the platform is part of a system that prioritises reliability and consistency.
Pricing and Payments
Pricing on Workdistro is fixed based on the type of service requested. This removes the need for negotiation and ensures clarity from the start. All payments are processed through the platform using secure payment systems. Clients are expected to complete payments as required for services to be delivered. Payments to professionals are handled after successful job completion, in line with platform processes.
Cancellations and Changes
Plans change, and we plan for that. However, cancellations or changes to a request should be made within the appropriate timeframe. Late cancellations may result in charges, depending on how close the request is to the scheduled service time and the resources already allocated. Repeated cancellations or misuse of the system may lead to restrictions on your account.
Disputes and Issue Resolution
If something doesn't go as expected, Workdistro steps in. We review the situation based on available information, including communication, job details, and platform records. Our goal is to resolve issues fairly and maintain trust on both sides of the platform. By using Workdistro, you agree to allow the platform to manage and make decisions on disputes where necessary.
Platform Use
Workdistro is designed to operate as a complete system. Users are expected to engage with services through the platform and not use it as a starting point for arrangements outside Workdistro. Any attempt to take transactions or service relationships off-platform undermines accountability and may result in account suspension.
Limitation of Liability
Workdistro is built to deliver reliable outcomes, but there may be situations beyond our control. While we work to ensure service quality and proper resolution of issues, Workdistro is not liable for indirect or unforeseen damages outside the scope of the service provided. Our responsibility is to manage the process and resolve issues fairly within the system.
Updates to These Terms
As Workdistro evolves, these terms may be updated to reflect improvements to the service, changes in operations, or new features. When updates are made, they will be reflected on this page. Continued use of the platform means acceptance of the updated terms.
Closing
Workdistro exists to make home services reliable — not uncertain, not stressful, not left to chance. These terms are part of how that reliability is built and maintained. Your home is waiting.
